Privacy Policy

Introduction

Santa Call Me ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Personal Information

When you use Santa Call Me, we may collect:

• Child's name and age (optional, provided by parent/guardian)
• Parent/guardian email address (for account creation and notifications)
• Payment information (processed securely through Apple's In-App Purchase system)
• Device information (iOS version, device model)

Important: By default, all personal information is stored locally on your device using iOS system encryption. This data never leaves your device unless you explicitly enable optional cloud backup features.

Usage Information

We automatically collect:

• App usage data (features used, call duration)
• Crash reports and performance data
• Analytics data to improve the app experience

How We Use Your Information

We use collected information to:

• Personalize Santa video calls with the child's name and interests
• Process payments and manage subscriptions
• Send important notifications about your account
• Improve app performance and user experience
• Provide customer support
• Comply with legal obligations

Children's Privacy (COPPA Compliance)

Santa Call Me is designed for children but requires parental consent. We comply with the Children's Online Privacy Protection Act (COPPA):

• We do not knowingly collect personal information from children under 13 without parental consent
• Parents/guardians control all account settings and data
• Children's information is never sold or shared with third parties for marketing
• Parents can request deletion of their child's data at any time
• No Personal Recordings: We never record video or audio of children
• No Plain Text Storage: All data is encrypted using iOS system encryption
• Local Storage Only: By default, all data stays on your device and is never transmitted to external servers

What Happens to Children's Data

We take extra precautions with children's information:

• Local Storage: All information about your child (name, age, preferences) is stored locally on your device by default
• iOS Encryption: Data is protected using Apple's built-in iOS system encryption, the same security used to protect all data on your iPhone or iPad
• Parental Control: Parents have complete control to view, modify, or delete their child's information at any time through the app settings
• No External Access: your child's data never leaves your device and cannot be accessed by anyone else
• Immediate Deletion: When you delete the app or remove a child's profile, all associated data is immediately and permanently deleted from your device

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Analytics, payment processing, cloud storage (all COPPA-compliant)
• Apple: For In-App Purchases through Apple's payment system
• Legal Requirements: If required by law or to protect our rights

Data Security

We implement industry-standard security measures:

Local Storage (Default)

By default, Santa Call Me stores all personal data locally on your device:

• On-Device Storage: All personal information remains on your iPhone or iPad
• iOS System Encryption: Protected by Apple's built-in encryption (same as your photos, messages, and other sensitive data)
• No Plain Text: Sensitive information is never stored as readable plain text
• Device Security: Protected by your device passcode, Face ID, or Touch ID
• No Automatic Uploads: Your data is not automatically transmitted to any servers

Optional Cloud Storage

If you choose to enable optional cloud backup features:

• Encrypted data transmission (SSL/TLS)
• Secure cloud storage with end-to-end encryption
• Regular security audits
• Limited employee access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data
• Opt-Out: Disable analytics and non-essential data collection
• Parental Controls: Manage your child's information and settings

To exercise these rights, contact us at santacallmeapp@gmail.com

Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations. Account data is deleted within 30 days of account closure, unless required by law.

Third-Party Services

Santa Call Me may use:

• Apple Analytics: For app performance monitoring
• Cloud Storage Providers: For secure video hosting
• Payment Processors: Apple In-App Purchases

These services have their own privacy policies. We only work with COPPA-compliant providers.

International Users

Santa Call Me is operated in the United States. By using the app, you consent to the transfer of your information to the U.S., which may have different data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted in the app and on this page. Continued use after changes constitutes acceptance.

Contact Us

For questions or concerns about this Privacy Policy:

Email: santacallmeapp@gmail.com

By using Santa Call Me, you acknowledge that you have read and understood this Privacy Policy.